NYSpins Terms and Conditions

Welcome to NYSpins. These Terms and Conditions govern your use of our website at https://nyspins.com and all services we provide. By creating an account, making a deposit, or accessing any part of our platform, you agree to be bound by these terms in full. Please read them carefully before proceeding. If you do not agree with any part of these Terms and Conditions, you must not use our services.

1. About Us

At NYSpins, we operate under the legal entity SuprPlay Limited, a company registered in Malta under registration number C-74595, with our registered office located in Swieqi, Malta. We are part of the SuprNation group of companies, which also operates sister sites including VoodooDreams and Duelz. Our NYSpins online casino holds licences from the Malta Gaming Authority, the UK Gambling Commission (account number 48695), and the Swedish Gambling Authority (Spelinspektionen). We are authorised to offer real-money gaming services to eligible players in our licensed markets, including Great Britain, Sweden, and MGA-regulated territories.

2. Eligibility and Account Registration

To access the NYSpins casino and use our services, you must meet all of the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher
• You must reside in a country where we are permitted to offer our services
• You must not be a resident of a restricted country, including the United States and all other territories where our services are unavailable
• You must register only one personal account — duplicate accounts are strictly prohibited
• You must provide accurate, truthful, and up-to-date personal information during registration
• You must not be self-excluded or excluded from gambling services through any regulatory body

We reserve the right to verify your identity at any time. This may include requesting government-issued identification, proof of address, or proof of payment method. Failure to provide satisfactory documentation may result in account suspension or closure.

3. NYSpins Login and Account Security

You are fully responsible for maintaining the confidentiality of your NYSpins login credentials. We strongly advise you never to share your username or 4t&9G&EVkUu!1Dv] with any third party. If you suspect that your account has been accessed without your authorisation, you must notify us immediately via our 24/7 live chat or by emailing support-uk@nyspins.com. We will not be liable for any losses resulting from unauthorised access due to your failure to keep your credentials secure.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

We support a wide range of payment options at NYSpins. For deposits, you may use Trustly, bank transfer, Apple Pay, Visa, Mastercard, Paysafecard, Skrill, Neteller, PayPal, and Rapid Transfer. Please note that we do not currently accept cryptocurrency payments. For withdrawals, available methods include Trustly, bank transfer, Apple Pay, Visa, Mastercard, Skrill, Neteller, PayPal, and Paysafecard. In special circumstances, manual bank transfer may be arranged.

4.2 Deposit Limits

• Minimum deposit via Trustly or Paysafecard: £10
• Minimum deposit via cards, e-wallets, or bank transfer: £20

4.3 Withdrawal Limits and Processing Times

• Minimum withdrawal amount: £20
• Maximum per transaction via Trustly or bank transfer: £20,000
• Maximum per transaction via cards, e-wallets, or Paysafecard: £10,000
• Internal processing time: up to 72 hours
• Most withdrawals are completed within 24 hours; transfers are instant once processing is complete

We apply a 5% administrative fee (minimum £5) on withdrawal of unstaked deposits. We encourage you to wager your deposit before requesting a cashout to avoid this charge. NYSpins withdrawal times may vary depending on the method selected, whether it is your first cashout, and whether your deposit and withdrawal methods differ.

5. Bonuses and Promotions

5.1 NYSpins Welcome Bonus

Our NYSpins welcome bonus is available exclusively to new players from Great Britain. To qualify, you must deposit a minimum of £25 on your first deposit. Upon doing so, you will receive up to 140 free spins, delivered at 20 free spins per day over seven consecutive days on selected slots. Each free spin is valued at £0.10. Winnings from free spins are credited as bonus funds and are subject to a 10x wagering requirement. A maximum win of £100 per day applies, and all free spin winnings expire after 7 days. The maximum total win from this bonus is £700.

5.2 Ongoing Promotions

Beyond our welcome offer, we provide a range of ongoing promotions at NYSpins. These include Drops & Wins powered by Pragmatic Play, featuring daily prize pools of up to £3,000 and weekly Wheel Drops with prizes up to 100,000x. Every Friday, eligible players receive a 5% weekly cashback on their net spend — this is credited with 0x wagering requirements (minimum cashback: £0.10). We also run The Marketplace, our NY-themed loyalty and VIP programme, which rewards players with points for missions, allows progression through districts including Manhattan, and lets you redeem points for deposit bonuses and NYSpins free spins.

5.3 General Bonus Terms

• All bonuses are subject to the specific terms stated at the time of the offer
• We reserve the right to modify, suspend, or cancel any promotion at any time
• Bonus abuse or fraudulent behaviour will result in immediate account suspension
• We do not currently offer a NYSpins no deposit bonus — a qualifying deposit is required to receive promotional rewards

6. Games and Software

At NYSpins, we offer a library of 2,000+ titles across multiple categories, including slots, live casino, table games, arcade, and play-for-prizes options via The Marketplace. Our game portfolio is powered by leading providers including Pragmatic Play, Play'n GO, Nolimit City, Games Global, Relax Gaming, Blueprint Gaming, Playson, Light & Wonder, Inspired, and Eyecon, among others. Live dealer games are provided exclusively by Evolution. We offer blackjack, roulette, and a full suite of live dealer experiences. NYSpins casino slot games and table games are available on desktop and mobile browser — we do not currently offer a dedicated NYSpins app or NYSpins casino app.

7. Responsible Gambling

We are committed to promoting safe and responsible gaming. Our platform provides tools including deposit limits, session limits, loss limits, cooling-off periods, and self-exclusion options. If you feel that gambling is negatively affecting your life, we encourage you to use these tools or contact our support team. We work with recognised organisations including GamCare, BeGambleAware, and Spelinspektionen to provide additional help to players who need it.

8. Restricted Activities

When using our services, you must not engage in any of the following:

• Fraudulent activity, including chargebacks or collusion
• Use of software, bots, or automated tools to exploit our games or systems
• Attempting to access another player's account
• Providing false information during registration or verification
• Attempting to circumvent our responsible gambling tools
• Using our services from a restricted country

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Malta. For players in the United Kingdom, our services fall under the jurisdiction of the UK Gambling Commission, and disputes may be referred to an approved Alternative Dispute Resolution (ADR) provider. For UK players, you may also contact the NYSpins live chat team available 24/7 or email us at support-uk@nyspins.com. We aim to resolve all complaints in a fair and timely manner.

10. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be published on this page and will take effect immediately upon posting. We encourage you to review these terms regularly. Continued use of our NYSpins casino services after any changes constitutes your acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact our support team via the NYSpins live chat feature available 24/7 or by emailing support-uk@nyspins.com. We are here to help.